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Will the crystals ever need replacing?

No. Clear Quartz, Amethyst and Rose Quartz are three of the hardest, most durable crystals on earth. They don’t dissolve, fade or lose their energy. Your bowl is a lifelong companion.

Are the crystals safe for my pet?

Absolutely. The crystals are seated in a separate chamber beneath the glass bowl. Your pet’s water never touches the stones directly, so there is zero risk of choking, toxicity or damage to the crystals.

Is the bowl dishwasher-safe?

Yes! The glass bowl and silicone base are both top-rack dishwasher-safe. Just pop the crystals out and replace after washing.

Can I use the bowl for food as well as water?

It’s designed primarily as a water bowl (the perfect daily ritual), but many customers use it for food too. It’s 100 % food-grade glass and silicone.

My dog is a messy drinker – will it tip over?

The heavy glass bowl plus wide non-slip silicone base makes it extremely stable. Even large, enthusiastic drinkers rarely tip it.

Do the crystals really “charge” the water?

In the crystal community, we believe it does – this is the ancient practice of indirect gem-water infusion. Scientifically, there is no evidence that crystals change water structure. We sell our bowls as beautiful holistic wellness accessories and for the joy they bring.

Is this a medical product?

No. Our bowls are not intended to diagnose, treat, cure or prevent any disease. They are a complementary wellness tool.

Always consult your veterinarian for your pet’s health concerns.

What if my pet has specific health issues?

Crystal energy is never a substitute for veterinary care. Use the bowl alongside (never instead of) proper medical treatment, behavioural training or medication.

Are the crystals ethically sourced?

Yes. All crystals are sourced from trusted Australian wholesalers who provide full transparency about origin and ethical mining practices.

Can Cats, Rabbits or other pets use it too?

Yes! Cats, rabbits, guinea pigs, birds. Any animal that drinks water loves the bowl (and the vibe).

Do you ship internationally?

Yes, we ship worldwide from Sydney. All packaging remains plastic-free and compostable no matter where you are.

Still have questions? Send us a message at hello@crystalcreatures.com.au – we answer every single one with love ♡