Last Updated: 15 March 2026

1. Products & Crystal Energy
Our bowls are holistic wellness accessoriesand works of love. Crystals are natural gifts from the earth and may have tiny inclusions or colour variations – this is normal and part of their magic. Crystal healing is not scientifically proven and is not a substitute for veterinary care.

2. Pricing & Payment
All prices are in Australian dollars (AUD) and include GST. We reserve the right to adjust prices, but your order total is locked in the moment you check out.

3. Shipping
- Orders ship from Sydney within 1–3 business days 
- Standard shipping on orders $20 Australia
- International shipping available (customs/duties are buyer’s responsibility)
- Tracking number provided for every order

4. Returns & Refunds
See our Refund Policy below (Link in footer).

5. Accuracy of Information
We do our very best to keep product photos and descriptions accurate, but slight colour differences can occur due to screens and natural crystal variation.

6. Intellectual Property
All photos, text, and designs on this website belong to Crystal Creatures. Feel free to share with credit, but please don’t copy for commercial use.

7. Limitation of Liability
We are not liable for any indirect or consequential loss. Our total liability is limited to the purchase price of the product.

8. Governing Law
These terms are governed by the laws of New South Wales, Australia.

Questions or need help? Email
hello@crystalcreatures.com.au – we’re always here ♡